Privacy policy
Introduction
This Privacy Policy outlines how Corcillum Pty Ltd (ACN: 662 436 508) of 147 Frome Rd Adelaide, SA 5000, Australia ("we", "us", "our") collects, uses, shares, and protects personal information on or from our website (www.corcillum.com.au; "the website"). We are committed to ensuring the privacy and security of users' personal information, and this Policy outlines how you can access and change your information, ask a question, or make a complaint. We follow the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act), available from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au. By accessing, using, or otherwise interacting with the website, you agree to the terms of this Privacy Policy.
1. What is Personal Information?
The meaning of "personal information" used throughout this Privacy Policy follows the definition set out in the Privacy Act. Briefly, personal information is information about an individual either identifiable or reasonably identifiable from the specified information or a combination of the specified information with other information. Examples of personal information may include names, email addresses, and phone numbers. Some types of personal information are classified as "sensitive information" and are subject to additional protection policies under the Privacy Act. Sensitive information may include information about racial or ethnic origin, political associations or opinions, religious beliefs, membership of trade or professional bodies, criminal records, or health information.
2. What Personal Information Do We Collect?
The type of personal information we collect depends on the purpose for which the personal information is collected. For example, we may collect your name, address, email address, and phone number. Generally, we do not collect sensitive information. However, in certain circumstances, we may inadvertently collect limited sensitive information, such as when you choose to disclose health or medical information when contacting us. To contact us through our website portal, you must provide us with basic personal information such as your name, email address, field of work, and the continent on which you reside. These details are used to provide services to you and may be used to contact you with follow-up requests.
3. How Do We Collect Personal Information?
We collect personal information when you access and use our website. In limited circumstances, we may collect personal information about you from third parties, such as service providers. We are not responsible for the privacy policies of third parties, including service providers we engage with, and you should consult their respective privacy policies for further information. We may also collect general technical and analytic information through log files, cookies, beacons, and tags, with information about how you browse and use our website either directly or via third-party providers (e.g., Google Analytics).
4. Why Do We Collect Personal Information?
We collect personal information to provide our services to you, improve our services and products, and for marketing purposes. We also collect personal information to comply with legal and regulatory requirements, such as notifying you on matters of which we are required by law to carry out. When we collect personal information, we will, where appropriate and where possible, disclose to you why we are collecting your personal information and how we intend to use it.
5. Disclosure of Personal Information
Your personal information may be disclosed in several circumstances, including where you authorize us to disclose your personal information to third parties or where we are required by law to do so. Your personal information may also be disclosed to our employees, contractors, or third parties who assist us in providing our services to you.
Overseas Disclosure: We may disclose your personal information to overseas recipients, such as service providers or data centers located outside Australia. When doing so, we take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information. Currently, the countries to which your personal information may be disclosed include [list relevant countries or regions].
6. Security of Personal Information
We will take reasonable steps to ensure your personal information is protected against misuse, loss, and unauthorized access, modification, and disclosure by using a variety of physical, technical, administrative, and personal measures. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to permanently destroy or de-identify your personal information. Our website is accessible on the internet, and as such, we cannot guarantee the security of personal information transmitted or disclosed to us online. You should notify us immediately in writing if you know or suspect that your personal information has been the subject of any unauthorized use or data breach.
Data Breach Notification: In the unlikely event of a data breach that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth).
7. Direct Marketing
We may use your personal information to contact you with newsletters, marketing, or promotional materials that may be of interest to you. You can opt out of receiving these communications from us at any time by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.
8. Cookies and Online Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. By using our website, you consent to the use of these technologies. You can control and manage cookies through your browser settings.
9. Access to Your Personal Information
We will take reasonable steps to ensure your personal information is accurate and up to date. If you believe that the personal information we hold is incorrect, you may contact us in writing so that we can update our records. There is no cost associated with updating personal information. Your personal information stored by us may also be accessed by contacting us in writing. We will provide access to your personal information within 30 days if reasonable and practicable to do so. We will need to verify your identity upon your request for access to your personal information to ensure the security of your personal information. We will not charge a fee for requesting access to your personal information but may charge an administrative fee for providing you with a copy of your personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Children's Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take steps to delete such information.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review the privacy policies of any third-party sites you visit.
13. Complaints and Enquiries
If you wish to make an enquiry or think we have breached the Privacy Act and wish to make a complaint, you may contact us in writing using the contact details below. Please include your name, email address and/or phone number, and the nature of the enquiry or complaint so that we can respond to you within a reasonable and practicable period.
Contact Information
Corcillum Pty Ltd
Email: info@corcillumsystems.com